@mrsganch : @virginamerica - your customer service is so lacking these days. Merger with Alaska really brought you guys down.
@lrogala : @virginamerica I was told tonight via customer service that my life is worth less to your airline than a $2 bag of peanuts. I have a severe nut allergy and you have refused three times to accommodate my medical condition. You are willing to risk my life over serving peanuts. Ridiculous and unacceptable. Then I was told that you'd rather let me have a medical emergency than refund my ticket. Unbelievable.